Refund & Cancellation Policy
Last Updated: January 16, 2026
1. Subscription Cancellation
You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation:
- Your subscription will remain active until the end of the current billing period
- You will retain access to all features until the subscription expires
- Your data will be retained for 30 days after expiration, after which it may be deleted
2. Refund Policy
We offer refunds under the following conditions:
Full Refund (within 7 days)
If you are not satisfied with our service, you may request a full refund within 7 days of your initial purchase. This applies to first-time subscribers only.
Pro-rated Refund
For annual subscriptions cancelled after 7 days, we may offer a pro-rated refund for the unused months at our discretion.
No Refund
Refunds are generally not provided for:
- Monthly subscriptions after the billing period has started
- Accounts terminated due to Terms of Service violations
- Partial month usage
3. Free Trial
We offer a 30-day free trial for our Starter plan. No payment is required during the trial period. If you choose not to continue after the trial, your account will automatically revert to the Free plan.
4. How to Request a Refund
To request a refund:
- Email us at billing@inkrant.com with your account details
- Include your reason for requesting a refund
- Provide your payment transaction ID
Refunds are typically processed within 5-7 business days and will be credited to the original payment method.
5. Plan Changes
You can upgrade or downgrade your plan at any time:
- Upgrades: Take effect immediately, with pro-rated charges
- Downgrades: Take effect at the start of the next billing cycle
6. Contact Us
For billing inquiries or refund requests:
Support: admin@inkrant.com